Interesting presentation about the power of email from Merlin Mann at 43folders.com.  Like a superhero, it can be a force for good or evil. The assertion here is that managing your email instead of letting email manage you will make you more productive and allow you to focus on the task at hand.

When searching for a job, it is easy to get distracted by email, the television, or your children just to name a few, but in order to accomplish the goal (landing the job you want), we believe the job search must be treated (ironically enough) just like a job. This presentation can help you eliminate distraction, increase productivity and help you remained focused on the task at hand.

Similarly, once you have landed the job, it is imperative to maximize your productivity.  This is especially true in call centers.  When working in a call center, there is the potential to be overwhelmed with information – whether it is a forwarded email from a co-worker, new policies to be followed, or communication with your manager, it is critical that you figure out the best way to handle the daily influx of information.

If you can focus your efforts allowing you to be more productive, you can be sure you will remain a highly valuable member of your employer’s call center workforce.

Related articles

• HOWTO Run a meeting like Google (boingboing.net)
• Watching the Clock Can Be Just As Distracting As the Web [Distractions] (lifehacker.com)
• 5 Ways to Manage Distractions for Increased Productivity (freelanceswitch.com)