CallMe! Announces CallMe! Atlanta – Strategic Staffing Services in Atlanta, Georgia

March 21st, 2011

CallMe! Staffing announced today that it is launching CallMe! Atlanta expanding its staffing services offering to include a focus on the metro Atlanta area.

Chris Bracken, CallMe!’s Chief Executive Officer, noted, “CallMe!’s success staffing and recruiting for the call center industry is based upon an approach dedicated to finding quality over quantity. Using an analytical approach grounded in personality, skill set and voice based screening, CallMe! Atlanta is bringing this same focus to other industries in the Atlanta area.”

Concurrently with the launch of CallMe! Atlanta, CallMe! announces that Michael Crouse (connect with Michael on LinkedIn) has joined the company as Director of Business Development for the Atlanta market.

Michael comes to CallMe! with more than 15 years of staffing experience providing services to Fortune 500 companies throughout the Atlanta market and across the United States. Areas of focus include on-site management, high-volume staffing, and direct placement for companies such as Coke, UPS and others.  His work has focused on services companies including Logistics, Insurance, Call Center, Customer Service, and the Hospitality industries to name a few.

For more information, please visit us on the web at CallMe.ioCallMeStaffing.com, or call us at 877-402-2563.


CallMe! Open House for Call Center Jobs (Atlanta, GA)

January 7th, 2011

CallMe!, the leader in Human Capital Management for the Call Center industry, announced today that it is holding open house career fairs beginning Jan. 18th in its Atlanta offices.

CallMe! Chief Executive Officer Chris Bracken noted, “CallMe! is working with several clients in the area to fill great call center jobs.  In the last year, our company has grown to be the leader in the call center staffing space, and this hiring campaign reflects our success.”

Specific jobs to be filled include:

  • Customer Service Agents& Managers
  • Collection Agents& Managers
  • Inside Sales Agents
  • Tech Support Agents

CallMe! will be hosting open house job fairs every Tuesday and Thursday from 10 a.m. until 12 p.m. at 1 Glenlake Parkway, Suite 1225, Atlanta, GA 30328.

For more information, please visit us on the web at www.callme.io, view call center jobs at callmejobs.com, or call us at 877-402-2563.

Job Fair in Columbus, Ohio for Call Center Jobs

October 11th, 2010

ColumbusOhioUnited States of America October 11, 2010 – CallMe! Staffing, the leader in call center staffing, in conjunction with the Central Ohio Workforce Investment Corporation, will be hosting a job fair on Wednesday, October 13th from 10 a.m. until 2 p.m. at 1111 E. Broad Street, Columbus, OH 43205.

The job fair will be for those interested in call center jobscustomer service jobs and collections jobs in the Columbus, Ohio area.

For more information about the job opportunities, visit our website at CallMeStaffing.com or call us at 877-402-2563.

More information can be found online at http://www.callmestaffing.com

CallMe! Announces Hiring Campaign in Columbus, Ohio

September 20th, 2010

September 20, 2010 — CallMe! Staffing, LLC, the leader in call center staffing, announced today that it is seeking to fill multiple call center manager, team lead, quality assurance, and customer service agent positions in Columbus, Ohio.

CallMe! Chief Executive Officer Chris Bracken noted, “CallMe! is eager to fill these call center customer service positions on behalf of our client. This magnitude of hiring is exciting given the current economic climate and provides a unique opportunity for the Columbus, Ohio job market.”

Specific jobs to be filled include:

Call Center Agents – handling inbound customer service calls.

Call Center Quality Assurance – responsible for monitoring call center compliance and training.

Call Center Manager – responsible for managing several hundred call center agents.

Proud to announce the launch of CallMeJobs.com

August 20th, 2010

We are proud to announce the launch of CallMeJobs.com.

CallMeJobs.com is the new job board and social network for call center professionals around the globe.  You can visit CallMeJobs.com for the latest call center jobs, call center news, call center best practices and social networking with other call center professionals.

So, if you are looking for a call center job, you now have a new resource! Check it out!

CallMeJobs.com - The Call Center Job Board

5 Strategies for controlling call center costs with staffing

July 21st, 2010
Looking to improve operating margins in your call center? Then take a look at your staffing strategy. From the assembly line to the executive office, effective staffing is essential to maximizing profitability.
Below are 5 practical strategies for using staffing to reduce call center overhead, manage call center operating costs, and improve organizational performance.
  1. Convert fixed costs to variable: If your call center is like most, labor is the biggest line item on your P&L. To minimize that expense, implement a planned staffing model. Reduce core staff to levels necessary to maintain normal operations. Then partner with qualified temporary staffing vendors to supplement your staff to meet peak production demands as needed. This strategy is particularly effective for call centers that have seasonal peaks and valleys in staffing demand.
  2. Limit benefits expense & eliminate unemployment claims: On average, benefits cost 20% – 25% in excess of payroll expenses. Where appropriate, use temporary and payrolled employees (employees who are paid through a staffing firm or professional employment service) to eliminate benefits expenses.
  3. Shift the administrative burden: When you use temporary staff instead of direct hires, all costs associated with processing and administering payroll and benefits are transferred from your company to the staffing firm.
  4. Reduce the risks of hiring mistakes: A bad hire can cost you between two and seven times the employee’s annual salary. Utilizing a staffing firm that focuses on a specific industry and has industry specific testing and screening in place can help reduce hiring mistakes.  To further reduce your hiring risk, you can also take advantage of your staffing partner’s temp-to-hire services – particularly effective in the call center environment as the temp to hire model can act as motivation for retention thus reducing attrition.
  5. Cut costs by hiring: Capacity constraints are a significant source of cost. Constraints can have a direct impact on call center operations – from CSRs that bill by the minute to Collections Reps that create revenue, having seats empty can kill revenues. To eliminate the bottlenecks, consider adding temporary or full-time staff.

For more, check out our services offerings, or contact us.

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